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May
16
2013
AUTHOR
eleni.konstas

Internet Marketing Rundown Thursday: The Google Edition

Just In: Google’s Keynote
Great golly, Google’s got a great gaggle of updates. Here’s what you need to know and fear from the search/advertising/glasses/knowledge giant.

You may already know about a new keyword planner tool, which can allow for more grouping of keywords. Perhaps you’ve heard of the predictions, like more connections and anticipations made by the Google graph, but did you hear that Google+ will now ‘think’ as it all knowingly assigns hashtags to posts (perhaps an in attempt to get more connections and use of our hashtags). Along with a completely new design, Google+ rolls out some impressive personal photo features. Seroundtable.com points out that the ‘more results near…’ link at the bottom of your local listings results is MIA – no real word on why. (More reason to make sure you’re listed accurately.) Another redesign is expected for Google Maps – one which has elements similar to Google+ and the mobile version of Gmail. And while you’re on the map, check out this YouTube trends map. To top it off – Google Wallet will send money through Gmail – another step in commerce ability. Get the coolest updates at Wired, the short of it at BusinessWeek.com.

Don’t Miss:
When and how the Marketplace Fairness Act passes. 44% of shoppers say they’ll pull back on online spending should it be passed by the House. (Where the bill can still be improved and changed.) Empty threat? Online shopping is on the rise, which means shoppers will have to relearn new habits. Learn more on the study by Endicia at Mashable.

Ten Second Tip
One person authoring the majority of your links looks like link building – because it is.” Tweet this nugget of wisdom from James Finlayson in this SEOMoz post on how Guest Bloggers are Sleepwalking Their Way into Penalties

B2Bonus Tip:
B2B Businesses should invest in LinkedIn for the most qualified leads from social media efforts, says David Griner on Mashable.

Keep an Eye on: The FTC Updates Disclosures for 2013
Not to be on your case, but the FTC will be making a case on you if you fail to comply with the FTC regulations, which Social Media Examiner states will apply to all brands and bloggers. One key takeaway from the new disclosures post is that the disclosure should come first, even in a tweet.

How to Increase the Odds of New Product Success
Are you excited for your great new idea? That it will sell millions? Try going through Nielson’s research proven, dimensions for success before your new launch. Not, like, afterwards when you’re wondering why the left handed hammer never caught on. Read Nielson’s framework for success for big and small launches.

The Price of a Customer
For the price of a Super Bowl ad, you could buy a promoted Twitter trend ever day for three weeks. See more crazy social media marketing numbers in this infographic. Are you taking your advertising budget into perspective?

Solid Cactus Finds
The team finds and shares a lot of great resources every day. Here are a few great resources and tips to check out from our talented Internet Marketing and Search Engine Optimization team!

Other Links Worth Tweeting

May
10
2013
AUTHOR
lauren.carey

Don’t Panic! Keep Calm, Ask for Help, and Watch your Business Thrive

I’m going to get a little philosophical here, so just bear with me for a bit. I was thinking the other day about how busy we make ourselves. We have so much work to do (both at work and in or personal lives)—but our plates are only so big. Life is a little bit like a buffet in that way. If you go into it with eyes bigger than your stomach, you’re not going to enjoy yourself.

You can try to stack roast beef on top of that delicious-looking ziti and cram it all together next to a piece of fried chicken and a pile of macaroni and cheese… and then go back up for soft serve ice cream, a brownie, and a piece of apple pie. But really, you can only eat so much; so you have to choose what you want wisely. Because, like I said, the plate is only so big.

The world is full of opportunities to over-indulge, over-stuff, and try to take on more than you can possibly handle. We see it all the time in our lives: the co-worker that takes on too many tasks and can’t meet a deadline on a single one; the student that tries to pack too many difficult courses into a single semester; and the small business owner that tries to handle everything on their own.

And that’s precisely where I’m going with this. I’m sure you’ve heard the phrase, “Jack of all trades; master of none.” That especially rings true in the world of small business. If you run your own business, you often try to wear many different hats. One minute you’re an accountant, the next you’re a copywriter, then you’re a designer, and you’re trying to keep everything running. But there always comes a point when you just can’t successfully maintain all of those different areas by yourself.

But that’s a good thing! The bigger something gets, the harder it is to run. So if you find that you need some help maintaining all of the different areas of your business, it probably means that your business is growing. Your business is like your baby—you built it from the ground up. That personal attachment might make it difficult to hand over some of the reins. But (to use another cliché and paraphrase Sting) “if you love something, you have to set it free.”

Nobody here claims to be a Jack of all Trades. We’re all experts in our specific areas in the eCommerce world. Our Search Engine Optimization team knows how to navigate organic search; our Pay Per Click team can create the best ad campaigns for your business; and we have teams that can help customers find your products in the shopping engines. It can be hard to let go sometimes; but there are a few things you can do to make sure that everything runs smoothly.

Ask for Help, Grow your Business, Take a Breather

  • You should first make sure that you have a clear plan for the areas that you want to outsource. My suggestion is to take the things that you don’t like doing so much and find someone that can do them for you. Let’s face it… if you don’t like doing a particular task, you probably aren’t doing it as well as you should. (I’m looking at you, calculus homework.)
  • Once you find an expert that you can trust, it’s a good idea to create a clear plan or brief for the project. This way, everyone is on the same page. An organized plan helps to yield the best results. To sum it up: The more you share with the expert, the better the expert is able to help. So if they send you a questionnaire at the beginning of the project, take the time to fill it out fully.
  • Finally, let go. Leave this particular task in the hands of the expert. You’re still the boss. You still own the business. But you need to give the expert the time and space to thrive. (Trust me, it’s worth it.)

The next time you find yourself struggling with too many tasks to handle on your own, don’t panic! Having a team of experts working to enhance and improve your business will give you the time to concentrate on bigger and more exciting things.

May
3
2013
AUTHOR
michelle.kalinowski

Expanding Your Brand is Hotter than Ever… Don’t Wait and Don’t Get Burned!

This week has been one of the biggest weeks out of the year for digital advertising with the Digitas NewFront taking place in New York City.  This event is known for brands, inventors, artists, and other people who are focused on evolving digital content to a larger scale through new and exciting ventures that have not been seen before.

Solid Cactus was fortunate to be one of those in attendance at this year’s 2nd Annual  Yahoo! NewFront 2013 event in NYC which took place on April 29th. The focus of this year’s show was “Your Brand is Alive.” We explored how using social media tools now will benefit your company in new ways and leave you with competitive advantage.

The night was filled with celebrity appearances from the likes of John Stamos and Ed Helms, all of whom were driving their brand focus on digital media and the importance of its relevance to their current careers. The information highlighted the new lineup of video shows, new partnerships through content offerings, and new opportunities for advertisers to be at the center of users’ daily habits through Yahoo!. Musical performances followed through the evening, but the entertainment was only part of the mix of the event’s true focus:  Content Display Branding

Put your ads in-stream and stay at the forefront!

To help with these goals, Yahoo! launched two new advertiser opportunities.

The first new advertising opportunity consists of a new native ad product called “in-stream ads,” which will target across desktop, mobile, and tablet platforms, while being at the center of users’ daily habits through a personalized content stream on the new Yahoo! homepage.

These in-stream ads on Yahoo! will help reach out to consumers not attended to before, along with more possibilities for brand exposure and partnerships through 18 channels of contextually relevant content.  Ads will focus on being more relevant and personalized through content advertising for each individual user. Ads will relate to the page content being seen at that current time.

Do you see a future for your business with in-stream ads?

Apr
25
2013
AUTHOR
eleni.konstas

Thursday Internet Marketing Rundown

In this return to running down internet marketing news, we hit all of the great and not so great Google updates.

JUST IN: Internet Sales Tax Advances in Senate

For or against, the Senate may make a final vote this week on the bill to increase of the collection of online sales taxes, which will benefit states and localities according to the NY Times. According to Internet Retailer, the White House believes this bill will “level the playing field for local small business retailers that are in competition every day with large out-of-state online companies.” The Washington Post has more on the current online tax laws and how this may change.

Don’t Miss: Google Hits Mozilla With Spam Penalty Over User Generated Content

Mozilla is pinged by Google, not as a whole, but for just one page out of 22 million. It’s a lesson for all site owners. It’s your responsibility to watch out for user generated content (UGC) even if seemingly out of your hands. More on why even Mozilla needs to watch out for UGC at Search Engine Land.

10 Second Tip: Be where YOUR audience is. Get more quick tips from Late Night host Jimmy Fallon at Inc.com.

Keep an Eye on: Google Testing Same Day Delivery

Internet Retailer reports Google is ready to test same day delivery. Interested testers in the San Francisco Bay Area can sign up on Google Shopping Express  and join the ranks of Staplers, Target, and Toys ‘R’ Us. Retailers are advised to charge 5 %or $10 or less, similar to Wal Mart’s same day delivery rates. (Which do you think is reasonable?) However just 9% of U.S. online consumers said same-day delivery is a top concern according to the Boston Consulting Group, compared to 74% saying free shipping would improve the shopping experience.

Solid Cactus Finds

Here are a few great resources found by our talented Internet Marketing and Search Engine Optimization team!

 

Other Links Worth Tweeting:

Apr
23
2013
AUTHOR
Jeff Stolarcyk

Consumers, Conversions and Consent: Why Reconfirmation Is Vital to Your Email Campaigns

Few of the selling points of email marketing are as seductive as its scale: for the price of a single high-value AdWords click, a merchant can send hundreds of emails, and those hundreds of emails are going to contacts that come pre-qualified – they’ve given out their email address already, either to subscribe to email updates, enter a contest, get a free download or actually buy something.

How many people on your mailing list truly want the marketing emails they receive each day? Think about the emails you receive each day – how many of them do you open? How many of those do you read? How many of those do you act on? How many do you trash or archive without much thought? I make email campaigns for a living, I have a hobbyist interest in them, and I still end up ignoring 30-50% of the marketing emails I get in a given day. Compared to how easy it is to delete an email, store it for ‘later’ or mark it as spam, the process to unsubscribe from most mailing lists is downright arcane; it’s easier to ignore email than to ask it to stop, and so merchants prone to treating their lists indiscriminately are throwing ad spend away without even realizing it.

Sending a reconfirmation campaign to your list is a great way to ‘right-size’ your mailing list. In addition to saving money (if your ESP throttles the amount of email you can send based on credits), reconfirming your list is good for your list’s performance in the long-run: weeding out contacts that don’t want to receive your campaigns is good for your sending reputation and gives you a more realistic picture of your true open and clickthrough rates (and better marketing intelligence as a result). Being transparent with your contacts can also be a powerful trust signal for responsible members of your list.

It’s not uncommon for merchants to want to send an email blast to every possible recipient on their list. It’s smarter to target your list based on who your best, most responsive customers are.

“I really just want the soda…”

When I was in college, there was a comic book shop across the street from campus. In addition to comics, books and board games, it also had a cooler stocked with snacks and drinks. The shop had customers like myself that came in every Wednesday, customers from out of town who might come in less frequently but spent more when they did, and a smattering of pedestrians who came in just to grab a soda.

Not all of those customers are equal, though they’re all people who come into a store and make a purchase. But that doesn’t mean their acceptance of the shop’s email campaigns are equal. If the shop is sending weekly, time-sensitive emails, only the first customer is likely to get value from its campaigns every week. The second customer might only need to read those emails once in awhile, but they’re still valuable to her when she does. The third customer, the one who just wanted a Pepsi, isn’t likely to ever care which issue of Batman is coming out this week. He’s a risk for reporting those emails as spam at least, and getting so annoyed that he stops coming into the store at most.

It’s easy to perform a reconfirmation campaign; many ESPs will dynamically insert an opt-in link into your email. If you’re ESP doesn’t, you can send a simple email directing users to click through to a thank-you page on your site and track clicks on the email to segment out your responses. The people who don’t reconfirm haven’t technically opted out, but you should email them with significantly less frequency – for major announcements, absolutely vital calls to action, or major sales (like your Black Friday deals). Your customers will thank you for it.