Archive for September, 2006

The Yahoo! Small Business newsletter, Insight, was recently published for September 2006. Among the articles on Merchant Solutions and Web Hosting, you’ll find Solid Cactus, its vice president, Sean Gove, and its customer, TackleDirect, all found in the heat of the spot light. Patrick Gill and his company, TackleDirect, were featured in the Customer Profile section… Read More

“I’ve been in call center management for 12 years,” says Call Center Director Karen Weller, “and Solid Cactus is more fast-paced than any company I’ve ever worked for.” Karen joined Solid Cactus in June. Her challenge: establish a call center for Solid Cactus clients. “We provide superior customer service for our clients,”… Read More

On September 22 and 23 webmasters everywhere will be destined to Dallas, TX where they will have the opportunity to speak with a few industry experts during the Webmast Jam Session sponsored by CoffeeCup Software. Among those experts are Solid Cactus’ own John Fallon and Andrey Smagin. John Fallon, Director of Search Marketing for Solid… Read More

Once upon a time in the wild and wooly days of the internet, web sites looked like they’d been hacked together yesterday. Buyers were risk takers hoping the company was better than its appearance. That doesn’t work anymore. What follows are some basic principles of web design which you must keep in… Read More

With the holidays fast approaching, you’re busy stocking the latest inventory and making sure the bells and whistles on your site are working. Remember the first step, help customers find you! Below are some Search Marketing tips. Organic Chemistry Natural (unpaid) listings inspire consumer confidence, but organic listings take time to establish. You won’t… Read More

You’ve heard it before; blogs are valuable assets when it comes to your marketing plan. With approximately 9 million blogs on the web today, it would be suicidal to not become part of this. Among those 9 million blogs, you’ll find The Hot Sauce Blog. Featured on Business Week Online, the Hot Sauce Blog (HSB)… Read More

It’s often said, “Customer service is an art within itself.” I firmly believe that to provide top-quality service, you need pleasant respectful people who are also customer friendly. Solid Cactus needed new telephone headsets, and I found a site selling the “recommended” model. One important question I asked was, “does this headset plug into the… Read More

September 1, 2006 (Wilkes-Barre, PA) – Solid Cactus, a Wilkes-Barre, PA based website design and marketing company, today announced a partnership with US Airways that will allow the company to reward their customers with US Airways Dividend Miles. Dividend Miles is US Airways’ frequent flyer program with an endless array of mileage-earning opportunities. Miles can be… Read More