After a year of record growth during the past year, Solid Cactus moved all of our customer relations management to Salesforce.com. Salesforce’s core functionality, combined with customizable application add-ons, and project management tools have streamlined the way Solid Cactus interacts with leads, customers, vendors, and partners. Salesforce’s ease of use and intuitive interface has made… Read More

Have you started preparing for the holidays yet? Focus in on customer service, your website, or these things and you’ll be well on your way. Don’t say we didn’t warn you. Read More

Jacob Nielsen recently reported how even key areas with eye popping fonts can be easily ignored if they are designed like promotional banners. Another good reason to take another look at the design of key elements on your store including your search box, add to cart button, and newsletter sign up. If you… Read More

As peer-to-peer networks such as MySpace, Facebook, YouTube and others continue to grow, so will the need for similar community features on e-commerce websites. According to MarketingSherpa’s Ecommerce Benchmark Guide 2007, over 58% of online consumers surveyed prefer sites with product reviews. I suspect that we will see this number continue to grow… Read More

As we all know, you’ll be hearing more from your “people” as the holidays approach. Customer inquiries and customer-initiated contacts will spike during this time of year. It’s always good to hear from customers, but here are a few hints so you can keep your customers happy and still find the time to… Read More

Over the past few months you may have noticed your store dropping in the natural rankings. If you are, you’re not alone. We’ve heard from several clients who have recently found their pages slowly slipping into the supplemental index. A recent design change, upgrade or redesign should not cause your pages to move into… Read More

One of the disadvantages to shopping online is you do not have the opportunity to ask a salesperson for help. If retail shopping was anything like the Internet, you would be sitting around for a long time waiting to get an answer. In fact, before the salesperson gave you an answer you would… Read More

Recently, we started talking about how e-commerce owners need to start preparing for the holiday season because we know how important that time of year is to many of you. During every holiday season we get many store owners who are panicking and looking to make changes to capitalize on the holiday season. … Read More

June 25, 2007 (Wilkes-Barre, PA) Solid Cactus, a total e-commerce solutions provider and award-winning web design company, has been cited for 5 awards from the 13th Annual Communicator Awards.  The company won one Award for Excellence, the highest award in the competition, for a t-shirt design.  They won two Awards of Distinction for t-shirt designs and one Award of Distinction for the Solid Cactus Presentation Packet,… Read More

Of top websites, Solid Cactus clients outnumber all other developers June 21, 2007 (Wilkes-Barre, PA) Solid Cactus, a total e-commerce solutions provider and award-winning web design company, has announced that 27 e-commerce sites– 5.4% of the 2007 Internet Retailer Top 500 Guide merchants are Solid Cactus clients – more than any other design firm. Internet… Read More