Posted by Scott Sanfilippo on Apr 30, 2009
From my writings on the blog and in our Solid Cactus magazine, eBiz Insider, you should know by now that I am a stickler for customer service. I know just how angry I get when I have to call a company and I don’t get the treatment I should be getting as a customer, [...]
Posted by Scott Sanfilippo on Apr 30, 2009
When it comes to new products and features for Yahoo! Store, Solid Cactus is the clear leader among developers. This is evidenced by the recent unveiling of 8 new products for Yahoo! Store. These products were first introduced at Boot Camp last week and were released to the public yesterday during a live webinar.
Researching, [...]
Posted by Scott Sanfilippo on Apr 30, 2009
It was a simply gorgeous Friday night in Northeast Pennsylvania and the setting was perfect for the closing night of Solid Cactus Boot Camp. Temps in the high 80’s allowed us to take advantage of having cocktail hour outside at the East Mountain Inn with spectacular views of the valley below. After dinner [...]
Posted by Scott Sanfilippo on Apr 29, 2009
As many know, Solid Cactus was acquired by Jacksonville, FL based web.com (NASDAQ: WWWW) on Monday, April 27, 2009. We are all very excited to be part of the 850 member team that makes up web.com.
Joe Palko and I founded Solid Cactus in 2001 and like I told one newspaper reporter, the acquisition [...]
Posted by Scott Sanfilippo on Apr 28, 2009
One of the benefits of attending a Solid Cactus Boot Camp is the opportunity to see the new products that have come out of the Solid Cactus Development Lab before the public. At last week’s Boot Camp, we unveiled 8, yes 8, new products for your Yahoo! Store. That is an incredible number [...]
Posted by Solid Cactus on Apr 27, 2009
Each year at Solid Cactus’ E-commerce Boot Camp, the graduation dinner rounds out with a keynote speaker. This year, it was successful e-commerce merchant and professional magician Sam Blankenship, owner of www.trickshopmagic.com. After opening with a magic trick (using our Manager of Sales Engineering, John Tomkoski as a guinea pig– and finding out John loves [...]
Posted by Scott Sanfilippo on Apr 26, 2009
Congratulations to Ed & Allison Stanchak on the birth of their son Robert Edward at 9:50pm, Saturday, April 25, 2009. Ed is the director of employee relations at Solid Cactus.
Posted by Scott Sanfilippo on Apr 25, 2009
I was checking out the local news on WNEP.com, our local ABC affiliate, and one of the videos on their front page caught my eye. It was highlights of last night’s hockey game featuring the Wilkes-Barre/Scranton Penguins. Take a look at this screen shot showing the Solid Cactus dasherboard in the upper left [...]
Posted by Scott Sanfilippo on Apr 25, 2009
Thursday night’s Boot Camp dinner was at Pazzo Restaurant. After dinner we all headed across the street to Mohegan Sun at Pocono Downs for an evening of gaming. Unfortunately nobody came back a big winner, but a great time was had by all!
Posted by Scott Sanfilippo on Apr 25, 2009
The final day of Solid Cactus Boot Camp proved that Mother Nature CAN cooperate when she wants to. The near 80 degree temperatures and plenty of sunshine had me firing up the grill and putting together a BBQ that consisted of 15 pounds of shrimp, 20 pounds of hamburgers, 100 hot dogs and 10 [...]
Posted by Solid Cactus on Apr 24, 2009
Well, we just had the last Solid Cactus Boot Camp session for this round. The Solid Cactus Management Team was available for an roundtable open discussion, and entertained questions from the attendees.
Here’s the skinny from the brass:
> As the company has grown, Solid Cactus has made concerted efforts to streamline operations and provide a better [...]
Posted by Solid Cactus on Apr 24, 2009
Alas, the final presentation of the Spring ‘09 Boot Camp wrapped up a few minutes ago. Our final discussion, presented by Affiliate Marketing Manager Michelle Pushefski, Senior SEO Account Manager Jeff Stolarcyk and SEO Specialist Nicholas Matthews delved into the ever-important, but often missed marketing methods; Affiliate, Search Engine Optimization (SEO) and E-mail Marketing.
Most site-owners [...]
Posted by Solid Cactus on Apr 24, 2009
You know what you sell, you’ve totally got some pictures of it, and you’ve had a favorite color since grade school. Why waste time with a designer, right? You have everything you need to make a web site happen! Well…almost everything. You might not know exactly how to combine all those pictures and words into [...]
Posted by Scott Sanfilippo on Apr 24, 2009
Greg Kosicki and Karen Snyder did a presentation this morning at Solid Cactus Boot Camp on the importance of good customer service. One of the things they did was role playing through a “difficult” customer call and how to handle those instances when they come up. Check out this skit in this video.
For [...]
Posted by Scott Sanfilippo on Apr 24, 2009
Laura Odorczyk and Jackie Gill from Google came to Solid Cactus Boot Camp to present on important PPC strategies and how to write effective Google Ads. One of the things they spoke about was Google’s Impression Share. What is Impression Share? Find out in this short video.
To learn more about [...]