Archive for the ‘Design & Programming’ Category

Build a Loyal Facebook Fan Base with “Get Me Likes” from Solid Cactus

Friday, October 18th, 2013

Get Me LIkes is a great way to build your Facebook fan base by offering your shoppers an incentive in exchange for a like.

Get Me LIkes is a great way to build your Facebook fan base by offering your shoppers an incentive in exchange for a like.

Building a base of loyal customers is something that every eCommerce store owner strives for. Repeat customers who spread the word about your business to their friends and family is a priceless form of advertising.

One way of building brand loyalists is to take advantage of the most popular social networking site today, Facebook. If you’re like me, you probably spend a great deal of time every day going through your news feed seeing what your friends are up to, “liking” Facebook pages for your favorite businesses and posting pictures of what you just had for lunch.

Facebook is a community, and it’s one that your business should be a part of. If you’ve been putting off creating a Facebook page for your eCommerce store, why not take a few moments and do it now. With the holidays just weeks away, it’s more important than ever to have a Facebook page for your customers to “like” so you can market to them for little or no cost.

Once you setup your Facebook page, you need to get your customers to “like” it. There are some simple things you can do to get the ball rolling:

  • Email Your Customers – It’s that simple! Send out an email blast to your customer list letting them know you’re now on Facebook and invite them to come over and “like” your page. Let them know that by being a part of your Facebook community they will be the first to know about special fan deals, Facebook only offers and other incentives reserved just for your followers.
  • Add an Icon – Add the Facebook icon to your website that clicks through to your Facebook page. I know I’m one of these guys who looks for the social media icons on stores and websites so I can click through and be one of their followers. Typically icons are placed either in your store’s header, footer or underneath your navigation bars. Don’t forget to include the link on your blog as well!
  • Email Signatures – You and your employees probably send out a good amount of email each day. Take advantage of that by adding a link to your store’s Facebook page in your email signature. These days, a link to your Facebook page is just as important as a link to your website.
  • Speak it! – If you have an auto attendant that greets callers when they dial in, consider adding a “be sure to visit us on Facebook” line to your script. Another way to get the word out it to ask your customer service representatives to remind customers on each call to head over to Facebook and give your page a “like.”

Once you’re Facebook fan base starts growing, it’s time to keep them engaged. I recommend businesses post to their company’s Facebook page at least once a day. If you don’t have the bandwidth to do that, post at least three times a week or talk to us about our managed Facebook service.

When it comes to posting, you want to create unique content that your visitors will find helpful, informational, and fun! You want your posts to grab your follower’s attention so they will engage, comment and hopefully share with their network of friends.

One word of caution with content… don’t oversell! Nobody likes to see every post from a business be a sales pitch. Sure you can announce new products, share a demo video and promote the big sale you’re having, but don’t over do it. Take time to post about the group of employees who went bowling last night, the pizza party you had for the warehouse team, a great review you got from a customer and fun things going on within your company.

It’s important that you continually keep growing your fan base so your reach spreads. The ideas I shared above are great for kicking off your new Facebook page, but you need to keep that momentum going year round, and I’ve got just the thing that can help.

Straight out of the Solid Cactus development lab is a new product designed to help grow your fan base, appropriately called “Get Me Likes.” This is a feature I’m really excited about, as it’s a cost-effective way to get current and potential customers to become one of your Facebook fans.

Here’s how it works. We install code on your store that teases visitors, in an unobtrusive way, to give your Facebook page a “like” in exchange for a coupon code they can use right away. They click on the little teaser window, it opens up, they click the “like” button and they’re given the code. Once they close the window, the widget disappears and it won’t prompt them again.

You get a fan, your fan gets a discount, and you get a sale!

What can be better than that?

If you’re running your store on Yahoo! Small Business, Network Solutions eCommerce, Monster Commerce or 1ShoppingCart Stores, we can install Get Me Likes for only $199. We have three different standard versions you can choose from, or for just $399, we can style Get Me Likes to match the unique look and feel of your store.

Like I said earlier, there’s no better time than now to start building your fan base so you can market to them during the holiday shopping season. Watch the demo video below, and contact us at 1.888.361.9814 to have Get Me Likes installed on your store.

See you on Facebook!


Scott Sanfilippo is co-founder of Solid Cactus and spends way more time on Facebook than he will admit. When he’s not posting pictures of what he had for lunch, you’ll find him sharing his decades of eCommerce experience with our top clients to help them become successful online.  Click here to become one of his Facebook friends.

How to Sell on Facebook for the Holidays

Thursday, October 27th, 2011

Halloween is almost over which means the holiday season will be kicked into high gear. The promotions have already started for some retailers and the decorations fill the shelves at every local department store. Competition this year is heavy and retailers need to be able to reach every type of shopper, in whatever avenue they can.

Enter Facebook. You have a Facebook page yes, but are you making money off of it? Social media marketing is hard to measure, but what if there was a way you could start selling on Facebook in time for Black Friday? What if you could capture an order without having to send people away from Facebook and back to your store site, potentially losing the sale in the process? This is where a new Facebook Store comes into play. (more…)

Oct
19
2011
AUTHOR
noelle.vetrosky

October Updates to Your SCeC Store

Wednesday, October 19th, 2011

Brand new updates are here for your Solid Cactus eCommerce Store this month. Check out the new features…

Product Option Enhancements

Product options have been updated, improving your ability to collect product data in more ways than the traditional drop-down selection. This month we’ve added the following selection options:

  • Radio Buttons  – customer can now see the available selections and choose from one, making their shopping experience fast and simple
  • Checkboxes –  customer may now choose from several available selections, making data collection easier to setup and simpler to use for your consumer (more…)

Clean Up Needed, Aisle 5! Part II of II: The Importance of Keeping Your PPC Squeaky Clean

Thursday, October 13th, 2011

Now that aisle five is clean, let’s make sure when using PPC we lead customers to what they are searching–exactly what they are searching.

As I mentioned in my previous blog, I need to be able to easily find what I’m looking for when navigating a site. If I reach a site through a PPC ad, I certainly want to be directed to the specific product, category or brand I searched.

We know people think differently and we know customers search differently; the AdWords Search Query Report tells us so, literally. It makes sense to have landing pages and sorting features to address all search habits. Wouldn’t you be more likely to make a purchase when you’re taken to exactly what you want? (more…)

Oct
10
2011
AUTHOR
kelly.wagner

Clean Up Needed, Aisle 5! Part I of II: The Importance of Keeping Your eCommerce Aisles Clear and Easy to Navigate

Monday, October 10th, 2011

Shopping online has a lengthy list of benefits: I can easily find the best price, shop in my pajamas, and have products sent right to my door. Easy! However, I can’t locate the item I’m looking for in a cluttered store – even if it is offering me the lowest price guaranteed and free shipping. I’ll look for it somewhere else, somewhere that has organized shelves that will quickly lead me right to the product.

A few tips to keep your site clean and easy to navigate:

I should never see a 404 Page, empty landing page, or image not available. If your site was a brick and mortar store, this would be like assuring me that you have what I’m looking for, then dropping me off outside the back of the store near the dumpster, or in an aisle that is empty. It doesn’t make you look very reputable. (more…)