Archive for the ‘Traditional Media’ Category

Apr
26
2011
AUTHOR
Michael McGinley

Why Media Exposure Matters to PPC

Tuesday, April 26th, 2011

Surely you’ve heard of Oprah’s Book Club and how the talk-show queen has the power to instantaneously turn any new novel into a New York Times Bestseller.

Maybe you’ve even been one of those book buyers, who so trusts her recommendations that you’re apt to pick up any book – or product for that matter – that she chooses to endorse or discuss.

Numerous media outlets and bloggers have delved into the subject of the “Oprah Effect” and how public relations professionals are constantly trying to get their clients exposure somewhere in the media, not necessarily on the Oprah Winfrey Show (although that’d be reason for that PR pro’s next raise).

Every now and then, though, a company like family-owned FlagStoreUSA.com of Connecticut gets lucky and has a popular brand of flags it sells featured on a national network news program without using any persuasion. That was the case the night of April 18, when ABC News Correspondent David Muir reported that Annin Flagmakers was the oldest and largest flagmaker in the world and made all of its U.S. flags in the United States. (more…)

Nov
19
2010
AUTHOR
Eleni Konstas

Why it’s time to ‘get real’ in your advertisements

Friday, November 19th, 2010

If you’ve ever been to Times Square, the advertisements are just as much an attraction as any building or landmark. On a recent trip to “The Big Apple” I sat on the “red steps” that house the discounted Broadway ticket booth with my friend watching the many billboards.

“I don’t like those ads,” said my friend referring to the American Eagle/Aerie LED billboard staring at us in Times Square that rotated ads from the two stores (both are part of the same company American Eagle Outfitters Inc.)

What turned her off were the American Eagle ads like the one below, featuring dramatically posed women.
american eagle ad-cropped

What appealed to her were the Aerie ads. “Those ones are more natural looking.” In particular she liked a button down shirt in the Aerie ad, which she immediately dragged me inside to find, and buy! (more…)

Jul
27
2010
AUTHOR
Mandy Boyle

eCommerce press releases: Manual send vs. wire service

Tuesday, July 27th, 2010
man shouting

What is the best way to get your store's news heard?

Press release have always been a key best practice for small business owners, but today, there are so many options available for spreading the word about your products, services or store news. Electronic press releases, either syndicated through email or posted online, can be a great source of traffic for your website, plus, they can be an instant SEO booster as some syndication networks allow for your release to be indexed by search engines. Lost on where to begin? Not sure of the differences between manually sending releases and using a wire service? Don’t worry – we’ve got you covered.

The Basics

Let’s start out at the beginning. A press release is designed to be a news flash that can be picked up by reporters and then republished or redistributed through different media channels. Today, a single press release has the potential to be shared online through social media, radio, video, blogs, online news organizations and a variety of other media outlets.

The key to getting any release shared is by ensuring that it’s high quality and interesting. Countless press releases cross the inboxes or fax machines of reporters, editors, and bloggers. You have to be able to stick out from the crowd and really make an impression.

So what should you do when you have a well-written, engaging press release? Syndicate and distribute! But which method is best? Should you send individually written pitches manually through email? Or should you use a wire service to do it for you? Let’s take a closer look.

The Manual Send

For those who lack the budget to hire a PR pro to handle distribution of a press release, manually sending press releases to reporters, bloggers, and editors can be the best option. While an incredibly time consuming task (just think, gathering the contact info, writing each email, hitting send 1,000 times, etc.), it has some advantages.

Taking the time to send your release manually allows for much more customization of your message, which can sometimes earn you better coverage. One way you can customize your press release pitch is by commenting on the reporter/blogger/editor’s recent coverage of a certain topic. Another is by noting your relationship to the publication. Are you a huge fan? Do you connect with the reporter or paper on Twitter or Facebook? Sharing these kinds of details can personalize your release and increase your chances of building a solid relationship with a media outlet, which can definitely pay off in the future.

On the other hand, it can take hours upon hours to craft individual pitches and send them off to the right inboxes. If you find yourself with little time to get work done, let alone send pitches, then you may want to take a look at press release wire services.

The Wire Service

A press release wire service is just that: a service. This quick and easy press release distribution tool allows for you to send your release to hundreds if not thousands of different media outlets based upon your industry or targeted audience. In addition, many wire services allow for your press release to be published online, which means that it has the potential to be crawled and indexed by search engines and of course, you know what that means: more potential for more traffic. Finally, press release wire services often include some kind of reporting so that you can get a better idea of how your release is doing out there. Some wire services allow you to look at metrics like how many times the release was opened, read, or interacted with (links clicked within).

However, there is a downside to the wire service and the main disadvantage is that of cost. For a single release, you may end up paying a few hundred dollars just to syndicate it at a basic level. If you can make the investment, great! If not, then you may want to look at alternatives. Also, on the downside, with a wire service, you lose that personal touch often provided through a customized, manually sent release. That personal touch can make or break your press release’s acceptance, especially since a wire service doesn’t allow for you to craft individual greetings, salutations, or comments for all of your press release destinations.

The Bottom Line

If you have the time but not the money and you value the personal touch, then go for manual sending. However, bear in mind that it’ll extremely difficult to cover as many news outlets as a wire service. If you lack the time but have the money to do so, use a wire service to ensure that you get the most coverage possible as well as some nifty reporting metrics which can help you determine your success. However, remember that you lose that personal touch when you use a wire service to distribute a release, which can make building media relationships much more challenging.

Jul
23
2010
AUTHOR
Noelle Vetrosky

Checkout coupons keep them coming back for more

Friday, July 23rd, 2010

I’m not someone you would call a regular coffee drinker. Many people require the caffeine in the morning in order to function like a human rather then the zombie they awoke as. I like the more “frilly” drinks; the ones that probably only contain a tablespoon of actual coffee in them. One of my new favorites is the Caramel Frappe at McDonald’s. On my last visit, I received a coupon on my receipt for a buy one get one free offer on my next Frappe purchase. Of course I’m going to return now.

I know it's a cup full of calories, but we all need a little treat right?

McDonald’s isn’t the only business that’s adapted this concept of adding an offer or discount to a receipt. They seem to be on the bottom or back of receipts at every retail store, a perfect place to remind people they should come and shop again. eCommerce retailers should also be utilizing this marketing tool to turn one time customers into frequent shoppers.

There are a few ways coupons could be delivered post-sale. First, once a customer goes through the checkout process and their order confirmation page pops up, merchants could add an offer code or promotion for the customer to use on their next visit. An offer could also be added to the notification email customers receive after they make a purchase. Finally, a printed postcard with a special deal could be placed in the order so along with the item, another surprise will be found.

What better way to get these customers to return but to entice them with a deal they can’t pass up. The sweeter the deal, the more likely the customer is to return. If you can do it, a buy one get one offer is an excellent choice because all people see is the word “free” staring them in the face, and who doesn’t like freebies? If your product line is a bit more pricey, try a buy one get one half off, a percentage off or free shipping on their next purchase.

"Free" is always an attention grabber

Giving an offer helps because even if the customer doesn’t use it, you’re not losing anything by sending it out and you’re keeping your brand in their mind for future shopping. It’s also easy to track if you require a promo code at checkout, so you can see how well the offer went over. You can also add an expiration date so you can track success more definitively.

This is an easy to add marketing tool for eCommerce store owners that can be changed or stopped at any time. It’s also cost effective since you’re not paying anything out of pocket and the discount or item you’re providing shouldn’t be worth more than the actual purchase. As long as you’re getting a sale, money is heading in your direction and if the discount is good, they’ll be likely to spend even more.

Build loyalty with birthday email marketing

Thursday, July 8th, 2010

It’s almost my birthday. But, I am not writing this post to get a few early well wishes. I subscribe to many, many email newsletters and have dozens of physical shopping reward cards. It is only one week into my birthday month and I have received several coupons reserved just for me and my fellow July babies.

This reminded me how great an email marketing opportunity this is for online stores. Dunkin Donuts, who very cleverly spells birthday “birthDDay” (I am a total sucker for anything play on words!) emailed to tell me my free coupon is on they way in the regular mail.

dunkin donuts birthday email

Dunkin Donuts' Perks is one example of brilliant birthday marketing.

It is my birthday and this fun coffee company wants me to enjoy my favorite drink on them. Very personal. I will get a free medium coffee, tea, Coolatta (that’s right fellow summer babies, something quite refreshing for us water signs!) or hot chocolate, just by having a birthday. Well, also for signing up for the Dunkin Perks Team (aha! Another play on words! Perks are a benefit and perk up is what coffee helps you do. Oh, DD. I love your style!)

Loyalty programs are a fantastic way to keep in touch with your, well, most loyal customers. Asking customers for their birth dates or birthday months is one more way to make customers feel a lot more special. Having this information can give your online store one more way to creatively market to customers. Who doesn’t love a birthday shout out?

And, this practice of birthday marketing is not limited to email marketing. On July 1, when I wasn’t even thinking about my approaching birthday, I received a birthday card in the mail. Which of my relatives was this early? Actually, the better question would be which of my relatives actually remembered my birthday? Turns out, it was Talbots. I shopped at the Kingston, PA Talbots one time last year, but still signed up for the rewards program. Look what they sent me:

talbots birthday card

talbots birthday card inside

Targeting your email marketing is one way to effectively gain repeat business and build shopper loyalty. Take that a step further and make people feel extra special by remembering their birthday.