The Solid Cactus “tag line” sums us up. Five words – “your partner in e-commerce success” – define our goals and the direction of our company. People choose Solid Cactus because of the real-world experience we’ve gained from running our own fleet of e-commerce sites since 1994. Our mission is to share our knowledge of website design and business practices and principles to make your cyber venture a successful one.

• Growing Bigger for Small Business

  Over the next few months we will be introducing our “Small Business Launchpad” – a group of products and services which will help jump start first time store owners and provide additional support for existing stores looking to move to the next level.

  We’re just wrapping up a half-million-dollar expansion project designed to facilitate the roll-out of our Launchpad products. We’ve added people, space, our network infrastructure has been completely upgraded with the latest technology from Cisco and we just switched on the most advanced VoIP communications system available today. It’s an investment in Solid Cactus and in your future.

• Instant Customer Service & More!

  One of the Launchpad products we’re offering is Call Center Services. When Joe Palko and I started TheFerretStore.com, we both worked full time jobs and our “customer service department” was an answering machine. A decade later and voice mail doesn’t cut it any more. Call Center Services from Solid Cactus gives your business a fully staffed customer service department that you don’t have to manage, with hours convenient to your customers! Imagine the smiles on your customer’s faces when they can talk to a knowledgeable CSR who can take their order, answer product questions, process a return, or track a package. Imagine your bottom line!
  Be on the lookout for the introduction of Search Marketing Solutions, Order Fulfillment and other new products designed to increase your profits and make you a better, smarter e-tailer.

• Meet the Team

  Please join us at the Internet Retailer Conference & Exhibition at the Hyatt Regency Chicago, June 5-7. Stop by booth 805 to meet members of the Solid Cactus staff, test drive Cactus Complete Commerce and learn more about the products and services we offer. Or, skip Chicago and keep an eye out for an invitation to visit our newly expanded Wilkes-Barre, PA office, meet members of the Solid Cactus team and tour the 20,000 square foot distribution center that TheFerretStore.com calls home.

The more we grow and the more services we add, the more proudly we
say: Solid Cactus is your partner in
e-commerce success!