March 2009 Team Members of the Month

I am pleased to announce the Team Members of the Month for March 2009. For their efforts, they are given a reserved parking spot, $25 in Saguaro’s Bucks, their picture on the “Wall of Fame” and the admiration of their fellow co-workers. So, without further ado…..

Donna Talarico, Account Management

“Donna has been instrumental in helping her Clients to succeed online. She has actively posted information/tips about e-commerce best practices in forums and blogs as well as social networks such as Twitter. Her following is growing on a daily basis. She also contributes to and has excellent suggestions on developing new products and marketing campaigns. She is an all around proven performer for her Clients and Solid Cactus.” - Lou Pagnotti, VP of Account Management

Mike Collins, Project Management

“Mike was able to motivate and work with his team to complete an incredible amount of work in less then two weeks. With a couple of his team members being off for an extended period of time, Mike was left with a large backlog of work. Mike and his team we able to rally and get this work completed by putting in the extra time and effort.” - Jeff Mancini, Director of Project Management

Chris Harman, Store Programming Team

“I selected Chris Harman as the employee of the month for March, because he offered to help whenever there was a need, and he jumped in head first and got the work done.” - Mike Lugo, Former GM of Store Development

Robin Bagot, SaaS

“Robin is the glue that holds Saas together. Words aren’t really adequate to describe what he brings to us every day. He has shouldered huge responsibilities out of necessity and still managed to make progress despite limited resources. Obviously, he is a tremendous developer. It is the intangibles that make him extra special. Robin is just a wonderful resource, patient (with me), and supremely dedicated. It is a great pleasure to work with him. He is truly one of the unsung heroes at Cactus every day.” - Jason Longo, GM of SaaS

Mandy Boyle, Internet Marketing

“Mandy has been an asset to SEO since she has started, and is juggling both a full school schedule and Solid Cactus. She’s created a much more organized process for SEO content and blog posts and is always ready to dive into a new task. In addition to being dedicated to her duties at Solid Cactus, Mandy continues to take it upon herself to brainstorm new ideas that can help streamline the SEO department and keep our clients ahead of the curve. Her ability to multi-task and implement creative ideas for clients has made many an SEO client happy.” - Brian Santos, GM of Internet Marketing

Laurie Richmond, Business Office

“One day I walked into the business office and I saw Laurie with stacks and stacks of paper that she was feeding into the document scanner. It’s all part of our efforts to go to a paperless office and Laurie has been running the scanner non-stop for quite a while now. The phone bill alone is several hundred pages and to have the patience to do all this on top of her other duties in the business office is deserving of such accolades.” - Scott Sanfilippo, President & COO

Suzanne Butchko, Call Center Services

“Suzanne is the hardest working member of my team. She takes calls for ALL queues and does Live Chat. Most nights, when she is taking her Live Chat shift, she handles calls at the same time and is able to handle both well. She will also assist other Live Chat reps by taking chats for clients that they may not be trained on yet. She is here before the start of her shift most days and will often volunteer to start her shift as soon as she arrives if needed. Suzanne is always willing to stay and assist beyond the end of her designated shift as well.

In my opinion, Suzanne is by far one of the top reps in the call center.” - Alison Wydawski, Call Center Supervisor